Privacy Policy

1. Information We Collect

Moves That Matter may collect information you voluntarily submit through our forms. This may include your name, email, mobile number, preferred contact method, property information, assessment responses, appointment requests, SMS-consent status, consent date and time, disclosure version, lead source, and campaign-tracking parameters. We do not ask for Social Security numbers, bank-account numbers, credit-card information, or copies of sensitive financial documents.

2. How We Use Information

We may use your information to provide the selling or buying plans you request, respond to inquiries, schedule consultations, communicate about real estate services, personalize follow-up, operate and improve the platform, measure marketing performance, maintain consent records, and comply with legal obligations. We do not recommend or rank neighborhoods based on protected characteristics, and we do not describe areas as safe, family-friendly, desirable, good, bad, or changing.

3. Mobile Information and SMS Consent

Mobile information, including phone numbers and SMS-consent records, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared only with service providers that help us deliver requested communications and operate our business, subject to appropriate confidentiality requirements.

• SMS consent is optional and is not a condition of receiving or purchasing services.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to unsubscribe.
• Reply HELP for help.
• Opt-out requests will be honored.
• Transactional responses to a direct request may still be provided when legally permitted.

4. How Information May Be Shared

Information may be shared with business-service providers we rely on to operate the platform, including CRM, communications, scheduling, analytics, and real-estate services. It may also be shared when required by law, or with your direction. Mobile opt-in data is not shared with third parties or affiliates for marketing or promotional purposes.

5. Data Retention and Security

We use reasonable safeguards and retain your information only as reasonably necessary for business purposes, consent documentation, legal obligations, and compliance. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

6. User Choices

You may request access to, correction of, or (where applicable) deletion of your information, or withdraw marketing consent, by contacting Robin. Replying STOP to a message applies to SMS marketing.

Educational Content

Estimates, assessments, and plans provided through this platform are educational only and are not legal, tax, appraisal, or financial advice, nor a loan estimate or lending decision.

7. Contact